We want you to be fully satisfied with your purchase from Jacket Hunter. If you are not happy with your order, you can request a return or exchange under the following terms.

Return Window
• You may return unworn, unused items within 14 days of delivery.
• Returned products must be in original condition with tags attached and packaging intact.

Return Process

1. Email us at support@jackethunter.com within 14 days of receiving your order.

2. We will provide return instructions and the return address.

3. Ship the product back to us using a tracked courier service.

Return Cost
• Customers are responsible for return shipping costs unless the item is defective or incorrect.
• We do not charge any restocking fee.

Exchange Policy
If you ordered the wrong size, we offer a free size exchange. Please mention your preferred size when you contact us.

Refunds
• Refunds are issued to your original payment method within 5 business days after we receive and inspect the returned item.
• You will receive an email confirmation once your refund has been processed.

Non-Returnable Items
• Custom-made or personalized items cannot be returned.
• Items showing signs of wear, damage, or alteration are not eligible for refund or exchange.

For any questions, contact our support team at support@jackethunter.com